Westborough Healthcare is a 117-bed Medicare- and Medicaid-certified nursing home at 8 Colonial Drive in Westborough, Massachusetts. CMS gives Westborough Healthcare an overall rating of 3 out of 5 stars, based on CMS data as of October 1, 2026.
What star ratings does CMS give Westborough Healthcare in Westborough?
CMS gives Westborough Healthcare an overall rating of 3 out of 5 stars; its health inspection rating is 3, staffing 2 and quality measures 2, each out of 5.
| Measure | Value |
|---|---|
| Overall rating (CMS) | 3 of 5 |
| Health inspection rating (CMS) | 3 of 5 |
| Staffing rating (CMS) | 2 of 5 |
| Quality measures rating (CMS) | 2 of 5 |
| Certified beds | 117 |
| Ownership type (CMS) | For profit - Limited Liability company |
| Operator chain (CMS) | Next Step Healthcare (14 facilities) |
| Legal business name | 8 Colonial Drive Operator Llc |
| First certified for Medicare/Medicaid | October 3, 1975 |
| CMS certification number | 225242 |
What did recent health inspections find at Westborough Healthcare?
February 25, 2026 is the date of Westborough Healthcare's latest standard health inspection in CMS's data, and that cycle produced 6 cited deficiencies.
The previous standard survey was on November 18, 2024. The Worcester County median for the latest cycle is 6, so Westborough Healthcare sits at or below the local middle. In Massachusetts the Department of Public Health conducts these surveys for CMS.
CMS reports no fines and 0 payment denials in its three-year window.
How well staffed is Westborough Healthcare?
CMS's staffing data credits Westborough Healthcare with 3.54 nurse hours per resident day, lower than the Worcester County median of 3.72; RN time is 0.53 hours, higher than the Worcester County median of 0.50.
Total nursing-staff turnover is 42.9% (higher than the Worcester County median of 39.0%), and 0 administrators have left in the CMS measurement period. For context, MassHealth's payment rules use a standard of 3.58 nursing hours per resident per day; CMS's payroll-based figure of 3.54 is measured differently, so treat the comparison as a prompt for questions rather than a verdict.
Does Westborough Healthcare usually have open beds?
CMS reports an average of 93 residents a day in Westborough Healthcare's 117 certified beds, about 80% full against a county median of 87%.
A home running near capacity may have a waiting list for long-term beds even when short-stay rehab beds open up; a home with many empty beds may be easier to enter but deserves questions about why. Ask which units have openings and whether long-term and rehab residents share a floor.
Which nursing homes are closest to Westborough Healthcare?
With 117 certified beds it is smaller than the county median of 124; the closest other certified home is Beaumont Rehab & Skilled Nursing Ctr - Westboro in Westborough, in the same ZIP code, rated 3 of 5 by CMS.
| Residence / provider | Miles away | CMS overall rating | Certified beds | Nurse hours / resident / day | Deficiencies cited |
|---|---|---|---|---|---|
| Beaumont Rehab & Skilled Nursing Ctr - Westboro 3 Lyman Street, 01581 | 0.0 | 3 of 5 | 152 | 3.52 | 8 |
| Whittier Westborough Transitional Care Unit 150 Flanders Road, 01581 | 0.0 | 5 of 5 | 19 | 6.73 | 0 |
| Alliance Health at Coleman 112 West Main Street, 01532 | 4.2 | 4 of 5 | 45 | 3.65 | 6 |
| Beaumont Rehab & Skilled Nursing Ctr - Northboro 238 West Main Street, 01532 | 4.2 | 3 of 5 | 96 | 3.70 | 6 |
| Shrewsbury Rehabilitation and Nursing at Southgate 40 Julio Drive, 01545 | 5.3 | 4 of 5 | 99 | 4.19 | 4 |
Where is Westborough Healthcare and what else is on its campus?
Westborough Healthcare sits in Westborough; the nearest hospital with an emergency department in CMS's data is Milford Regional Medical Center, about 8.9 miles away in a straight line, and the local Aging Services Access Point is Springwell, Inc. at (617) 926-4100.
The next closest hospital is Saint Vincent Hospital at about 9.6 miles; distances are straight lines, not drive times.
What should we ask on a tour of Westborough Healthcare?
Use the CMS numbers to steer the tour: ask how Westborough Healthcare kept its latest inspection at 6 deficiencies, and request the full statement of deficiencies anyway.
- Nursing turnover of 42.9% is above the county median; ask how many aides on each shift come from staffing agencies.
- CMS records a resident council here; ask when it meets and whether families can attend.
- If MassHealth may pay later, confirm Westborough Healthcare keeps residents who convert from private pay to MassHealth, and how the $72.80 monthly personal needs allowance is handled.
