Worcester Senior AdvisorWhitney Suites at Westborough is an Assisted Living Residence at One Lyman Street in Westborough, certified by the Massachusetts Executive Office of Aging & Independence since May 20, 1996, with 34 certified units, none of them in a Special Care Residence.
What does the state record show for Whitney Suites at Westborough?
AGE's certified-residence list (as of June 25, 2026) includes Whitney Suites at Westborough, first certified on May 20, 1996; 0 of the county's other 29 residences were certified earlier.
| State record item | Value |
|---|---|
| Certification | AGE-certified Assisted Living Residence (1996-05-20 00:00:00) |
| First certified | May 20, 1996 (about 30 years ago) |
| Certified units | 34 total: 34 traditional, 0 Special Care Residence |
| Maximum occupancy on the state list | 43 |
| Address | One Lyman Street, Westborough, MA 01581 |
| Phone on the state record | (508) 366-4730 |
| Low-income options | Yes |
| Nonprofit ownership | No |
| Part of a continuing care retirement community | No |
| Co-located with a nursing home | Yes |
Massachusetts certifies Assisted Living Residences rather than licensing them as health care facilities, and AGE does not publish a certification number; a residence is identified by name and address. Read the state record page.
How did Whitney Suites at Westborough do on its AGE compliance review?
AGE's most recent posted Compliance Review Report for Whitney Suites at Westborough covers an on-site review on May 20, 2024, and the action taken was: plan of correction required.
The report lists 7 findings, under these subject areas:
- General Requirements for an ALR: Self-Administered Medication Management (SAMM) Dietary Reviews
- General Requirements for an ALR: Screening and Assessment Service Plan Development and Requirements
- General Requirements for ALR Service and Service Coordination: Quality Assurance and Performance Improvement
- Emergency Preparedness Plan and Reporting Requirements: Reporting Resident Specific Emergencies
- Resident Record: Progress Notes
- Compliance Reviews of Assisted Living Residences: Record Review Compliance Review Requirements
- Training Requirements: Introductory Visits and Review
Across the Worcester County residences whose reports we could read, the median latest report lists 5 findings, so this report is above the local middle. A finding is a cited area of non-compliance with 651 CMR 12.00, not a measure of how residents feel about the place.
The report gives the previous compliance review as 7/7/2022 and the earlier action as “None.”
Owner of record named in the report: Beaumont at the Willows.
Download the report (.docx, mass.gov). A plan of correction is the residence's written promise of how and when each finding will be fixed; ask to see it.
Is there a Special Care Residence at Whitney Suites at Westborough?
No: Whitney Suites at Westborough has no Special Care Residence units on its state record, so a resident whose dementia requires a secured setting would need to move; the nearest residence with SCR units is Whitney Place at Westborough in Westborough, in the same ZIP code.
| Residence / provider | Miles away | Town | Special Care (memory) units | Certified units |
|---|---|---|---|---|
| Whitney Place at Westborough 5 Lyman Street, 01581 | 0.0 | Westborough | 46 | 60 |
| Coleman House 112 West Main Street, 01532 | 4.2 | Northborough | 12 | 12 |
| Whitney Place at Northborough 238 West Main Street, 01532 | 4.2 | Northborough | 28 | 75 |
What are the alternatives to Whitney Suites at Westborough?
With 34 certified units, Whitney Suites at Westborough is smaller than the Worcester County median of 68; the closest other certified residence is Whitney Place at Westborough in Westborough, in the same ZIP code.
| Residence / provider | Miles away | Certified units | Special Care (memory) units | Certified since | Latest AGE compliance review |
|---|---|---|---|---|---|
| Whitney Place at Westborough 5 Lyman Street, 01581 | 0.0 | 60 | 46 | 05/20/1996 | 05/20/2024 |
| Coleman House 112 West Main Street, 01532 | 4.2 | 12 | 12 | 10/04/1999 | Not posted |
| Whitney Place at Northborough 238 West Main Street, 01532 | 4.2 | 75 | 28 | 02/13/2004 | 04/08/2026 |
How much is assisted living at Whitney Suites at Westborough?
Whitney Suites at Westborough sets its own fees, which no public record lists; ask for the full rate sheet, including care levels.
Its state record answers “yes” to low-income options: ask how many such units exist, whether there is a waiting list, and whether GAFC and SSI-G are accepted. How assisted living fees work.
Which hospital is closest to Whitney Suites at Westborough?
Whitney Suites at Westborough is in Westborough; the nearest hospital with an emergency department in CMS's data is Milford Regional Medical Center, about 8.9 miles away in a straight line, and home care and benefits counseling for Westborough residents run through Springwell, Inc. at (617) 926-4100.
The state record says the residence is co-located with a nursing home; ask how transfers and priority admission work.
The next closest is Saint Vincent Hospital, about 9.6 miles away. Distances are straight lines, not drive times.
What should families ask Whitney Suites at Westborough before signing?
Start with what the public record cannot answer: ask to see the plan of correction for the 7 findings in the May 20, 2024 review, and what changed.
- Ask who gives eye drops or crushed medications here, and whether that is a nurse.
- Ask whether injections or oxygen management are offered as basic health services.
- Ask which memory care residence families here usually move to, and why.
- Ask who answers emergency pendants at 3 a.m., and how fast.
- After about 30 years of operation, ask what has been renovated recently and what is planned.
